What time should I arrive at the theatre? What if I’m late?
We recommend patrons arrive at least 30 minutes before the show to avoid last-minute lines at the Box Office. Large groups should allow more time before the show to distribute tickets. We recommend an hour before the performance. If you are attending performances that take place after opening night, be sure to attend our Prologues, which begin 30 minutes prior to performance.
If you are running late, keep in mind that the Box Office windows stay open until about 15 minutes after curtain. If you arrive by that time, you can pick up your tickets there. If not, see the house manager in the lobby, he / she will have your tickets. The ushers will take you into the house and have you stand at the back until the next seating break.