Careers at ATC

Box Office Agent

Part-time, Seasonal
Reports to Tucson Box Office Manager

ATC Office Headquarters: Tucson

Position Summary

This employee will provide excellent customer service as set by the standards in the ATC Box Office Handbook to any patrons or volunteers by phone, online, or in person. Position is a non-exempt, seasonal position beginning Sept, 1, 2018 and ending May, 2019.

Position Requirements

  • High School diploma. College education is beneficial but not necessary.
  • 6-12 months box office experience preferred.
  • Excellent phone, customer service, and problem solving skills, an affinity for detail and numbers, self starter, and flexible.
  • Excellent Computer skills required.
  • Schedule may be changed by ATC Box Office Manager to accommodate the work load. Position includes nights and weekends.

Essential Job Functions

  • Process Ticket Sales:
    • Prepares will-call, lists, audits, etc., for production days.
    • Assists in maintaining an accurate database.
    • Processes reservations for all performances by phone, online, or counter.
    • Processes ticket exchanges by phone, online, or counter.
  • Completes Reports and Monitors Revenue:
    • Assists with end of day reconciliation.
    • Maintains accurate season and single accounts.
    • Monitors cash drawer so proper change is available.
    • Maintains accurate tracking records set by the Marketing Director
  • Miscellaneous:
    • May maintain a non-standard work schedule as needed.
    • Maintains ATC standards of excellence in appearance as set by the standards in the ATC Box Office Handbook, especially on performance days.
    • Maintains a positive/professional attitude whenever interacting with ATC patrons, volunteers and ATC staff.
    • Responds to emails that are received.
    • Possesses a working knowledge of the Patron Manager Ticketing system and assist with any customer service needs to the best of their ability.
    • Assists in implementation and building of new seasons.
    • Provides Customer Service including but not limited to handling complaints/problems in a professional manner, effectively communicating policy as set by ATC, assisting in the coordination of season ticket mailings, assisting in coordinating coverage at renewal tables, and assisting in preparation of correspondence with patrons, brochure requests and general correspondence.

Physical Demands and Work Environment

Mobility and sensory capability required for the organization of events, computer utilization, telephone access and communication, communication one-on-one and in meetings. Indoor work environment is climate controlled and has moderate noise levels. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. Must be able to lift 20 pounds and sit or stand for long periods of time. Work will include some long hours, evenings and weekends.

Desired Start Date: September 1, 2018
Application procedure: Please submit a resume and letter of interest to Part-Time Box Office Agent, Tucson at atcjobs@arizonatheatre.org. No phone calls, please.
Application deadline: Open until filled.

Arizona Theatre Company is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis, including race, color, age, sex, sexual orientation, gender presentation, religion, disability, or national origin.

Development Associate

Full Time Exempt
Reports to Carley Elizabeth Preston, Development Operations Manager

Application Deadline: Open Until Filled

Benefits: Eligible for ATC employee benefits package

ATC Office Headquarters: Phoenix or Tucson

About ATC
Arizona Theatre Company is the official State Theatre of Arizona, the state’s only fully professional theatre company, and a member of the respected League of Resident Theatres (LORT). Productions take place in both Tucson (at the historic Temple of Music and Art) and Phoenix (at Herberger Theater Center). ATC maintains offices in both cities. 

About the Development Associate Roles and Responsibilities:

The Development Associate plays a key role on ATC’s Development Team, which is responsible for raising $3.25 million annually in contributed funds. Under the supervision of the Development Operations Manager, the Development Associate provides planning, oversight, and hands-on management of a variety of events – from major fundraisers to small in-home gatherings. As these engagements provide a key way to strengthen existing relationships and initiate new connections, the position is a critical one to patron loyalty and engagement. In addition, there will be a need for the Development Associate to undertake projects and tasks related to the overall flow and work plan of the Development Department, in a variety of program areas.

The desired candidate will have a high level of energy, creativity, love of event planning, and networking. We are seeking someone who can bring enthusiasm, authenticity, and attention to detail, all in one package. This is an excellent entry level position with a lot of opportunity to learn and grown in the field and staff members who value training and mentoring. As the company works across both the Phoenix and Tucson markets, this position will be required to do a fair amount of travel between these two dynamic cities.

Essential Functions

• Support the planning, scheduling, budgeting, and execution of the Theatre’s annual donor and fundraising events. Events include the Fall Gala (Tucson), Spring Gala (Phoenix), smaller one-off events like Off Script, Opening Night Dinners, Page to Stage behind- the-scenes events, and Artistic Director’s Circle’s intimate high-end gatherings.

• Provide oversight for overall event logistics including guest lists and invitations, printed and promotional materials, coordination on programming with the artistic and production departments, budget development and tracking.

• During production runs in Phoenix and Tucson, regularly provide a face to our donors and audience member at the Upstairs at ATC patron lounges at the Herberger Theatre Center and the Temple of Music and Art; coordinate staffing for alternate shows.

• Assist with general needs of the Development Department, which will be varied in support of the overall Development Operating Plan.

• Engage ATC’s volunteers, to the extent possible, in the hosting and execution of ATC events.

• Event follow up, evaluation and budget reconciliation.

• Vendor contract management and other duties as assigned.

Required Knowledge, Skills, and Abilities

• College degree at the bachelor level in related field preferred, such as business planning, tourism, marketing, theatre or arts management, or nonprofit management.

• One-year minimum experience in event coordination, development or related field (ie: Hospitality or customer service). Design, marketing and volunteer management experience helpful.

• Excellent organizational, interpersonal and networking skills with large groups as well as with individuals.

• Excellent written and verbal communication skills (writing sample or work samples requested).

• Ability to maintain a high level of poise and professionalism in all circumstances, while working in a fast-paced setting.

• Demonstrated ability to take primary responsibility for diverse number of projects and complete them in a timely manner with limited supervision.

• Ability to spend time in both Phoenix and Tucson (travel expenses covered).

• Ability to work collaboratively in a team setting.

• Ability to work evenings and weekends as required.

• Arts or theatre experience a plus.

• Proficiency with Microsoft Office 365 software a plus.

• Knowledge of Salesforce/Paton Manager donor management software a plus.

Application Procedure:
Please send cover letter and resume atcjobs@arizonatheatre.org and reference “Development Associate” in the subject line.

Arizona Theatre Company is an equal opportunity employer, dedicated to a policy of non-discrimination
in employment on any basis including race, color, age, sex, sexual orientation, religion, disability or
national origin.

Director of Donor Relations

Full Time, Exempt
Reports to Julia Waterfall-Kanter, Director of Development

Application Deadline: September 1, 2018

Benefits: Eligible for ATC employee benefits package

ATC Office Headquarters: Phoenix

Position Summary
Arizona Theatre Company is the official State Theatre of Arizona, Arizona’s only fully professional theatre company, and a member of the respected League of Resident Theatres (LORT). Productions take place in both Tucson (at the historic Temple of Music and Art) and Phoenix (at the Herberger Theater Center). ATC maintains offices in both cities.

The Director of Donor Relations plays a key role on ATC’s Development Team, which is responsible for raising $3.25 million annually in contributed funds. Under the supervision of the Director of Development, the Director of Donor Relations works to establish long-term partnerships, strengthen existing relationships and initiate new contacts within the corporate, foundation and invidual major gifts sectors. This leader will provide strategic direction on fundraising strategies and tactics.

The desired candidate will provide the expertise to advance Arizona Theatre Company’s interests by researching and identifying sources of support, proactively seeking opportunities to generate new proposals based on funder guidelines and interests, and maintaining strong communication ties with stakeholders.

ATC is seeking someone who is energetic, ambitious, goal-oriented, creative, and organized with the ability to work both independently and collaboratively, with a talent for building strong and productive relationships across constituencies.

Responsibilities

• Identify corporate, foundation, and individual major gifts prospects and conduct research to determine interest and giving potential.
• Develop, manage, and implement cultivation and solicitation strategies for corporate, foundation, and individual major gifts prospects, including meetings, events, proposals, reports and agreements.
• Oversee a caseload of 40-50 donors and help ATC’s leadership properly steward additional portfolios of donors and prospects.
• Work with ATC’s board members to recruit donors within their circle of influence, providing guidance, encouragement and support.
• Serve as point person for institutional donors, government supporters, and leaders in the Phoenix area.
• Work with staff, artists, and volunteers on donor cultivation events, especially the newly formed Artistic Director’s Circle made up of a small number of highly-engaged and artistically driven individuals.
• Work directly with marketing staff to create and implement corporate engagement activities and assets.
• Prepare and organize regular reports and manage budgets and financial goals.
• Develop and administer income and expense budgets for major donors, donor activities and special projects.

Required Knowledge, Skills, and Abilities

• Bachelor’s degree and 4+ years of progressive nonprofit development experience.

• Knowledge of cultivation, solicitation, and stewardship strategies and techniques. Demonstrated record of success in generating significant commitments from corporations, foundations, and private donors.

• Demonstrated ability in proposal writing for varied proposal development.

• Demonstrated knowledge of methods, practices and procedures for obtaining information about the giving programs of individuals, corporations, and foundations.

• Self-motivation and discipline to regularly set and achieve work goals.

• Excellent organizational, interpersonal, and networking skills with large groups as well as with individuals.

• Ability to maintain a high level of poise and professionalism in all circumstances, while working in a fast-paced setting.

• Demonstrated ability to take primary responsibility for diverse number of projects and complete them in a timely manner with limited supervision.

• Ability to work collaboratively in a team setting.

• Arts or theatre experience a plus.

• Knowledge of Classy, Office 365 and Paton Manager (Salesforce) donor management software a plus.

Application Procedure

Please send cover letter and resume to atcjobs@arizonatheatre.org and reference “Director of Donor Relations” in the subject line.

Arizona Theatre Company is an equal opportunity employer, dedicated to a policy of non-discrimination
in employment on any basis including race, color, age, sex, sexual orientation, religion, disability or
national origin.

HUMAN RESOURCES MANAGER

Full-time, Exempt

Reports to Managing Director

Salary negotiable based on experience

Updated 8/10/2018

Arizona’s first professional theatre company, Arizona Theatre Company is the state’s only member of the respected League of Resident Theatres (LORT) – as well as the only LORT theatre nationally that produces shows in two cities, Tucson (at the historic Temple of Music and Art) and Phoenix, (at the elegant Herberger Theater Centre). ATC maintains offices in both Tucson and Phoenix. This position is based in Tucson, but overnight travel to Phoenix is required.

Overview

The Human Resource Manager will be responsible for all of the significant human resources issues for a major regional theatre company with over 50 full-time employees and at times over 200 full time, seasonal, part time and union employees. Duties include, without limitation, conflict management, coaching, employee performance and discipline issues, training, salary assessments and salary equity analysis, as well as assisting in the creation and maintenance of job descriptions and the recruitment and hiring processes. The successful candidate will have knowledge of state and federal laws and regulations pertaining to employment in the State of Arizona.

The candidate will have shown a demonstrated ability to handle highly sensitive issues with intelligence and confidentiality, while projecting a professional and neutral demeanor. The candidate also shall have experience in investigating and resolving employee complaints according to the law. The candidate will be required to conduct investigations into employee complaints and other concerns as they arise, and to resolve these issues in a timely and appropriate manner.

The candidate will also need to be able to act independently, multi-task, exercise a creative and innovative approach to problems and duties, and maintain records of various processes, such as recruitment efforts, job duties, performance evaluations, and other data.

The successful candidate will report to the Managing Director with a dotted line reporting relationship to the Chairman of the Board on complaints pertaining to the Senior Management, i.e. Managing Director and Artistic Director. The candidate will need to be able to work in a fast-paced environment interacting with a diverse group of employees.

Qualifications

  • At least five years in Human Resource Employee relations
  • Bachelor’s Degree (preferably in Business/Management) OR a comparable amount of experience in Business Management/HR
  • Excellent organizational and time management skills
  • Computer knowledge including Microsoft Word, Excel and Microsoft Office 365
  • Experience in not-for-profit organization preferred
  • Demonstrated ability to work across a wide spectrum of highly specialized employees
  • Demonstrated ability to foster a working culture of communication and accountability
  • Experience in compliance with multiple collectively bargained agreements.
  •  

To Apply

Please send cover letter and resume to atcjobs@arizonatheatre.org and reference “Human Resources Manager” in the subject line.

Arizona Theatre Company is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis, including race, color, age, sex, sexual orientation, gender presentation, religion, disability, or national origin.

Master Electrician

Full Time, Non-exempt (hourly)
Reports to Lighting and Projections Supervisor


Arizona’s first professional theatre company, Arizona Theatre Company is the state’s only member of the respected League of Resident Theatres (LORT) – as well as the only LORT theatre nationally that operates in two cities, Tucson (at the historic Temple of Music and Art) and Phoenix, (at the elegant Herberger Theater Centre). ATC maintains offices in both Tucson and Phoenix.

Overview
The Master Electrician works with the Lighting and Projections Supervisor to coordinate, plan, and maintain all of the lighting and video production needs for our unique two-city operation. This is a year round position working on every production on the mainstage.  

Essential Functions

• Primarily responsible for assisting Lighting and Projections Supervisor with the preparation, instillation, and remount of productions.
• Programming the lighting console during technical rehearsals.
• Assist the Lighting and Projections Supervisor with the scheduling and organization of all department crew calls.
• Supervise lighting crew during Hang and Focus.
• Responsible for updating and maintaining paperwork for each production.
• Assist in the support of all guest Lighting Designers.
• Responsible for keeping the extensive lighting and projections inventory, well organized, maintained, and catalogued.
• Assist with other special ATC events and outside rental events.
• Assist the Lighting and Projections Supervisor in the planning, organizing and running of Lighting and Projections Department.
• Assist with the supervision of the Staff Electrician.
• Attend production meetings and note sessions as required by Lighting and Projections Supervisor.
• Work with all staff in maintaining backstage safety and organization.
• Participate in ATC’s Summer on Stage program.
• Other duties as assigned.

Competencies

• Must be a self-motivated, energetic and an effective and efficient communicator.
• Attentive to detail, accountable and deadline oriented.
• Knowledge of both Lightwright and Vectorworks.
• ETC Ion programming skills required.
• Able to uphold a tone of collaboration, respect, optimism and professionalism, both internally and externally, while maintaining composure in a fast-paced setting.
• Knowledge of projection and video technologies is a plus.

Qualifications

• College degree preferred
• 2-3 years of experience in theatre lighting
• Knowledge of network-based lighting and projections systems.
• Ability to operate and service all theatrical lighting equipment, counterweight flying systems and personnel lifts.
• Knowledge of safe practices regarding theatrical electricity and theatrical video technologies.
• Skilled with all lighting related equipment, cursory skill with small hand and power tools.
• Must be able to obtain valid driver’s license.

Physical Demands

• Ability to work from heights (ie grids, catwalks, ladders, and genie lifts).
• Ability to lift 50+ pounds.
• Available to work nights and weekends. Work days could be long and include long periods of time either sitting or standing.
• Frequent overtime during technical rehearsals.
• Short Phoenix residencies required based on production schedules.

This is a full-time position. Due to the nature of professional theatre, periodic evening and weekend work
is expected. Relocation services are not offered.

To Apply
Submit resume and cover letter, with three professional references via e-mail only to Kat Seaton, Lighting and Projections Supervisor at kseaton@arizonatheatre.org 

Arizona Theatre Company is an equal opportunity employer, dedicated to a policy of non-discrimination
in employment on any basis including race, color, age, sex, sexual orientation, religion, disability or
national origin.

Production Overhire – Load In, Strike, Run Crew

Part time temporary (non-exempt)
(Updated 08/06/18)

Overview

Arizona Theatre Company, Arizona’s first professional theatre company, seeks qualified crew members to add to our overhire list. ATC maintains an overhire list in Carpentry, Props, Costumes, Wardrobe, Electrics, and Deck Crew in both Tucson and Phoenix. Daytime, Night, and Weekend opportunities are available throughout our season, which runs from September to May.

 

To Apply:

If you are interested in being added to our Production Overhire list, please send a resume and references, along with which department you are interested in and your general availability to Tajh Oates, Assistant Production Manager at toates@arizonatheatre.org

Arizona Theatre Company is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis, including race, color, age, sex, sexual orientation, religion, disability, or national origin.

Technical Director (Tucson)

Full Time, Exempt
Reports to Production Manager

Position Summary
The role of the Technical Director is to serve as a liaison between the scenic designer, the artistic staff, the scene shop and all other production areas. They are responsible for the supervision and coordination of the scene shop and all aspects of scenic engineering, budgeting, drafting, construction, load-in/out for ATC productions in both Tucson and Phoenix.

The scene shop staff supervised by the Technical Director consists of; an assistant technical director, master carpenter, four carpenters and over-hire on an as needed basis.  

Essential Functions

• Collaborate with scenic designer, director and production manager to achieve a design that can be realized within budget and schedule.
• Maintain communication with designers and relate design information to production staff.
• Plan construction techniques, special requirements and coordination of interdepartmental production elements.
• Coordinate and execute all scenery construction including drafting, engineering, and installation.
• Coordinate and maintain the build schedule in regards to the flow of the scene shop build and in conjunction with other shop areas.
• Assist production management with the coordination of load in, remount, and strike schedules for each production.
• Supervise load-ins, remounts, and strikes for all ATC productions.
• Direct and oversee overhire crews and interns when applicable.
• Attend all production and staff meetings, rehearsals, tech rehearsals, and preview performances as requested by the production manager.
• Assist on other ATC special events or programs as assigned by Production Management.
• Acquire and manage inventory of materials and equipment as needed for productions.
• Supervise the daily operation of the scene shop.
• Process all necessary human resources and accounting paperwork in a timely manner, including overhire and new hire paperwork, timesheets, accident reports, financial records, and spending reports.
• Enforce all safety guidelines and protocols.
• Supervise and maintain shop vehicles.
• Maintain ATC machinery, tools, bulk inventory, and scenic/show inventory and assist with shop facility maintenance.
• Participate in season planning which includes reading scripts, preliminary budgeting, and preliminary scheduling.
• Other duties as assigned

Competencies

• Self motivated, energetic and an effective and efficient communicator.
• Attentive to detail, accountable and deadline oriented.
• Able to uphold a tone of collaboration, respect, optimism and professionalism, both internally and externally, while maintaining composure in a fast-paced setting.
• Excellent organizational and managerial skills.

Qualifications

• Minimum of 5 years of regional theatre management experience or large scale scene shop.
• Demonstrated knowledge and experience in scenery construction and engineering.
• Proficient Computer knowledge including Microsoft Word, Excel and CAD skills, with the ability to generate clear and concise drawings.
• Skilled with all hand and power tools, scenic carpentry, rigging, and welding techniques.
• Demonstrated experience with design and maintenance of scenery automation.
• Strong verbal and written communication skills.
• Ability to work as a team member and present a positive attitude.
• Must be able to multi-task multiple projects, maintain organization, and be detail oriented.
• Eligibility to obtain a valid driver’s license.
• Frequent overtime and long days, long periods of sitting and standing.
• Must be able to lift 50 pounds.
• Short Phoenix residencies required based on production schedules.

This is a full-time position. Due to the nature of professional theatre, periodic evening and weekend work
is expected. Salary is competitive and commensurate with experience.

To Apply
Submit resume and cover letter, with three professional references via e-mail only to Chris Gerling, Associate Production Manager, at: cgerling@arizonatheatre.org

Arizona Theatre Company is an equal opportunity employer, dedicated to a policy of non-discrimination
in employment on any basis including race, color, age, sex, sexual orientation, religion, disability or
national origin.